Privacy Policy

1. Introduction

Welcome to TeamInfinity ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website teaminfinity.lk and use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

2.1 Personal Information You Provide

We may collect the following personal information when you interact with our website or services:

• Contact Information: Name, email address, phone number, postal address
• Account Information: Username, password, and other registration details
• Professional Information: Company name, job title, business information
• Communication Data: Messages, inquiries, and feedback you send to us
• Project Information: Details about projects you inquire about or commission
• Payment Information: Billing address and payment card details (processed securely through third-party payment processors)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: Approximate geographic location based on IP address
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from:

• Social media platforms if you connect your account
• Business partners and service providers
• Publicly available sources
• Analytics providers

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to inquiries, send updates, and provide customer support
• Project Management: To manage and execute projects and deliver contracted services
• Marketing: To send promotional materials, newsletters, and marketing communications (with your consent)
• Analytics: To understand how users interact with our website and services
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and enforce our terms of service
• Business Operations: To manage accounts, process payments, and conduct business operations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Web hosting and cloud storage providers
• Payment processors
• Email service providers
• Analytics providers
• Marketing and advertising partners

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Consent

We may share your information with your consent or at your direction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure server infrastructure
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activities on our website.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and some features may not function properly.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your information in a portable format
• Opt-Out: Opt-out of marketing communications
• Withdraw Consent: Withdraw consent where processing is based on consent
• Object: Object to certain types of processing

To exercise these rights, please contact us at hello@teaminfinity.lk. We will respond to your request within a reasonable timeframe.

8. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: